Return Policy

To receive a refund:

(1) Please email us at birdicorn@birdicorn.com with your order number to let us know that you would like a refund.

(2) Please mail back all products to be refunded to 650 N. Rose Dr, #412 Placentia California US 92870. You will be responsible for postage for refunds. We are not responsible for shipments lost during transit, and we recommend obtaining a tracking code for your return shipment.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at birdicorn@birdicorn.com.

Our policy lasts 90 days. If 90 days have gone by since your purchase, email us explaining your situation, and we'll see what we can do. We're confident we can come to a resolution.

Sale items

Items will be refunded for the same price it was purchased at.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at birdicorn@birdicorn.com and send your item to: 650 N. Rose Dr, #412 Placentia California US 92870.

Shipping

To return your product, you should mail your product to: 650 N. Rose Dr, #412 Placentia California US 92870

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.